FAQs

What's your soap made of?
My soaps are made with a blend of oils & butters (sunflower, coconut, shea, and castor), lye, a variety of natural coloring agents (like clays and herbal powders), and essential oils.

Do you have any soap without lye?
No! By definition, soap is made with lye--if it doesn't have lye, it's not soap. In soapmaking, lye chemically reacts with fats to result in soap. After this chemical reaction is complete, there is no unreacted lye left in the soap.
Are your products palm-free?
Yes! As part of our sustainability efforts, we are a proudly palm-free company. 

Do you have soap for eczema or sensitive skin?
Yes! All of our soaps are gentle on any skin type. For a totally fragrance- and color-free soap, check out our camp soap.  

How long will my bar of soap last?
Your soap's longevity depends on a variety of factors, like frequency of use, the water chemistry of your home, and care. As a general rule, you can expect your soap to last 3-6 weeks in the shower, or longer at the sink. To help your soap last as long as possible, allow it to drain and dry between uses.

Are Wildermoon products all natural?  
"Natural" is a tricky word that is not regulated by the FDA, so it can mean different things to different people. My soaps are about as natural as you can get because I use natural colorants and essential oils for their fragrances. My candles are made with a 100% soy wax base, but I use lab-made fragrances to scent them(read below).

Why don't you use essential oils to scent your candles?
Long story short, fragrance oils are simply safer to use in candles. Fragrance oils are regulated by the IRFA (International Fragrance Association), a governing body that tests fragrances for safety in different applications, including candlemaking. There is no such body or testing done for essential oils, so there's not a reliable way to guarantee how safe they are to inhale when burned like there is with fragrance oils.
 
What is your return policy?
Because of the nature of body products, we cannot accept returns on soaps or body products. We can offer returns on unused candles. if you are unhappy with your purchase, please reach out to us so we can make things right. Read our full return policy here.

Can I get a discount?
Yes! Join our coven to get the latest offers from my store.
Do you take wholesale, bulk, or custom orders?
Yes, yes, and yes! We love working with customers to design the perfect soap for your needs or special occasion. Check out our wholesale & custom order form here.